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Unifor Air Canada workers ratify historic agreement

March 16, 2020 - 12:00 AM

March 16, 2020

TORONTO— Unifor members working as customer sales and service agents and customer relations representatives at Air Canada ratify a historic collective agreement. 

“Unifor members made sacrifices for the company during tougher times and now deserve a share in Air Canada’s record profits,” said Jerry Dias, Unifor National President. “This agreement does that and more. We have not only negotiated historic wage increases eliminating the two tier wage scale, but in doing so have created a higher standard for those working in the service industry.”

The collective agreement includes improvements to wages and benefits, improved job security provisions and an enhanced flexible time bank.

Under previous contracts, workers hired after 2004 were paid less. Those members will see an approximate increase of up to 75 per cent in compensation over the life of the collective agreement.

“We are pleased to conclude this negotiation with an agreement that provides economic gains and sets a new industry standard for Air Canada members,” said Euila Leonard, President of Unifor Local 2002. “The Bargaining Committee and our members fought hard and never wavered on their principals in demanding an equitable agreement that reflects their commitment and contributions to the company.”

Unifor 2002 represents 5600 employees at Air Canada. Unifor is Canada’s largest union in the private sector, representing 315,000 workers in every major area of the economy. The union advocates for all working people and their rights, fights for equality and social justice in Canada and abroad, and strives to create progressive change for a better future.

To arrange an interview, please contact Unifor Communications National Representative David Molenhuis at or 416-575-7453 (cell).