Unifor welcomes the expansion of Air Canada’s reservations centre in Saint John and the addition of 227 full-time jobs over the next five years.
"Unifor activists from Local 2002 fought hard to keep this contact centre in New Brunswick open and we are pleased to see this new investment in jobs by Air Canada and the provincial government,” said Lana Payne, Atlantic Regional Director.
Air Canada’s Saint John work force is set to nearly double and hiring is already underway for business service agents.
One million dollars will be spent to modernize the plant, located in Millidgeville, N.B.
The provincial government will invest up to $1.5 million in the form of payroll rebates, which are performance-based and disbursed annually to companies that create jobs in N.B.
After a “record year” for Air Canada, the company said the need for more business service agents to handle complex reservations and customer contact around the clock.
“These 227 new agents will be Unifor members and it is so good to see that the company recognizes the value and excellent customer service that these New Brunswick workers provide, in both official languages,” said Tammy Moore, Unifor Local 2002 bargaining representative.
The expansion is expected to contribute an estimated $33.3 million to the province's GDP over five years and generate an estimated $3.5 million in provincial taxes.